2020 Fall Archives - JW Pierson
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Confidence in Uncertain Times

Dear Friends,

No one can predict exactly what this fall will serve up, but it is hard to imagine we won’t face a resurgence of COVID-19 in our area, with all its challenges.

I want you to know that as long as you are with JW Pierson, you can have confidence that we will be there for you when it matters most. We’ve been doing this for more than 100 years. Coming through for customers is in our family’s DNA.

We are working hard to anticipate and prepare for potential disruptions. We have an unbelievable team here, who make me proud every day. They have been extraordinarily flexible and committed, and I could go on for hours with stories of how they put the needs of our customers first.

We will all need to be flexible and patient with each other as we adapt to the new challenges we face. I appreciate the trust you’ve placed in our family to keep you warm more than words can convey. We won’t let you down.

Be well.

Warmly,

Jim Pierson, President

When one of our technicians enters your home, we want both of you to feel as comfortable as possible. That’s why we’ve instituted the following precautions:

  • Our techs have been issued masks, gloves and sanitary wipes and they’ve been trained on CDC-recommended safety precautions.
  • They have been instructed to stay home if they feel sick or if anyone in their household has a fever, or is showing any other signs of illness.
  • Our goal is to provide contactless service. We ask you to keep at least six to eight feet away.
  • You can arrange to leave a key if you do not want to be at home when we come. If you have a separate entrance to your basement, we can use that.
  • We will call ahead of our appointment so you know we are coming, and to confirm no one in your house is ill.

Browse our site to read more about our response to the public health crisis.

Supreme Energy was a long-term heating oil company and a friendly competitor of ours because we shared the same values. We congratulate the owners on their distinguished record of service to the community.

Supreme sold out to a huge oil conglomerate a few months ago. While they continue to operate under the old name, it’s really a different business and employee turnover has started. If you know someone who was with Supreme and who would prefer a local, family-owned company, refer them to us and get a $100 referral credit. Contact us for details.

Home is our haven, an escape from the turbulent outside world. That’s why we’ve filled these pages with information that we hope will make you as safe and comfortable as possible — all the time.

More Dangerous Than Poppies

The wicked witch attempted to use poppies to send Dorothy into a permanent sleep. Carbon monoxide (CO) can do that for real.

CO is created when any kind of fuel is burned, but it’s vented safely to the outside. That’s why it’s important to have all fuel-burning devices serviced regularly by a professional. This will ensure that your equipment is operating properly.

Because CO is a toxic, invisible and odorless gas, you should already have CO detectors installed around your home, especially near all bedrooms. Remember to test the detectors about once a month.

A faulty burner or furnace can cause a CO leak. Other causes of CO leaks can include:

  • unvented appliances running for long periods of time.
  • back drafts caused by pressure imbalances near the heating system.
  • a vehicle left idling in an attached garage.
  • a blocked flue.
  • a gasoline-powered generator left running in a basement or attached garage.

CO poisoning symptoms include fatigue, dizziness and nausea. If you suspect a CO leak, get fresh air right away by opening doors and windows and leave the house before calling for help.

Oilheat’s CO safety net

As someone who uses oilheat, you can feel better knowing that if your oil burner malfunctions (most often due to a lack of maintenance), the safety devices in the unit will typically shut the furnace or boiler off.

Plus, you will usually see smoke coming out of your boiler or furnace as a warning sign. In contrast, a gas heating system usually does not produce a visual warning sign if there is a carbon monoxide problem.

The Yellow Brick Road to Savings

Technological breakthroughs have brought in a new era of higher efficiency and tremendous savings for anyone who uses oilheat.

The combination of increasingly efficient oil heating systems and continuous improvements with ultra-low-sulfur Bioheat® fuel is the one-two punch that will help homeowners in the years ahead.

  • Some new oilheat systems have efficiency ratings in the 90%+ range, providing more warmth with less fuel.
  • Many new oil boilers now incorporate energy-saving controls that can reduce fuel usage by as much as 10% and provide a more even heat.
  • High-efficiency oil furnaces feature variable-speed motors that use as much as 80% less electricity.
  • The oil boilers and oil furnaces of today are about the same size as a three-drawer filing cabinet. Installing a new heating system can not only free up space, but will save you a lot of money on fuel.

Dorothy Was in Hot Water. Are You?

With hot water usage significantly higher in most homes this year, some people have found that their water heater is not capable of keeping up with the increased demand.

If it’s taking longer for your water to heat, the water doesn’t get as hot as it did before or you simply keep running out of hot water, you are probably ready for an upgrade. And if you notice a slow leak from your tank or rust on the tank or in your tap water, you definitely need a new water heater.

If you think your water heater is failing — the average water heater lasts anywhere from 7 to 13 years — please speak with us about your options in oil-fired water heaters. After installing one, you will benefit from low-cost access to virtually unlimited amounts of hot water.

That’s because the “recovery rate” is as high as 120 gallons per hour. (Recovery rate measures how many gallons of water can be heated in an hour).

This means plenty of hot water for the whole family — something that less efficient gas and electric water heaters cannot provide.

Take the indirect approach

Many of our customers now use their boilers not only to heat their homes, but to produce hot water for showers, hot tubs, washing machines, dishwashers — you name it. And they get it virtually free in the winter.

It’s called an indirect-fired water heater, and if you have a boiler, it can be a phenomenal option.

Anytime your boiler is heating your home, your indirect water heater works for free. A traditional stand-alone water heater has to use gas or electricity to keep that water hot. And that’s a huge waste of money.

If you have a water heater that is 10 years old or older, check out an indirect — and less expensive approach — to heating your water.

Q: What is an air scrubber?

A: An air scrubber is among the indoor air quality (IAQ) products that we install. It’s quick and easy to attach to your ductwork, and thanks to its ActivePure® technology, it purifies your indoor air, destroying up to 99% of all surface contaminants and about 90% of airborne contaminants.

Besides keeping your home healthier, the Air Scrubber can also save you money by extending the life of your furnace and air conditioning system while also improving efficiency. This device traps dirt, dust and other debris before it enters your system’s air filter, preventing potential damage to critical parts like the coils and blower fan.

Please call us today or browse our website to learn about more ways to improve your IAQ.

Mindy S., of Clifton, left us after 16 years because another company gave her a lower rate on her heating oil.

“It wasn’t worth it,” she said. “I didn’t get the kind of service I used to get from JW Pierson, especially when I needed a repair. I lost all my savings and then some. There was just no comparison.”

We’re happy to say our customer has now rejoined us, and she looks forward to getting the type of “be-right-over” service she has received from us for so long.

When Montclair resident James Mirenda’s oil furnace gave out in the middle of March, it couldn’t have been worse timing. The pandemic was in full bloom, and some service companies weren’t even doing work in homes.

“Fortunately, I knew the people at Pierson so I reached out to them,” he said.

Using strict CDC-recommended precautions, our team replaced the old, broken furnace with a high-efficiency model. The new system is smaller, quieter and cleaner than the old one. Best of all, it will save James and his wife, Frede, a longtime real estate agent in town, a bunch of money.

“When they finished installing the furnace, they did a complete sanitation of all the areas where they had been,” he said. “They’re a very special, ethical company who really cares about people. They provide an exceedingly high level of expertise at fair prices. I can’t say enough good things about JW Pierson.”